Customer support that isn’t billed per ticket.
Answers from your docs and the customer’s account, drafts replies for your team, and hands off to a person when it should. Busy days cost the same as quiet ones.
Pre-launch. Accounts are open; the API and checkout open soon.
How it runs.
01
Give it your docs and the account.
Your backend passes the relevant help articles and the customer’s details into each request.
02
It answers, or drafts.
Simple questions get an answer; harder ones get a drafted reply for your team to check.
03
It hands off.
Your rules decide when a conversation goes to a person.
Why lanes fit it.
Busy days, same bill.
A launch or an outage can triple your tickets. Your lanes cost the same either way.
A cost per month, not per chat.
Price your own plans without guessing how chatty your customers will be.
Nothing kept.
We don’t store your prompts, your code or the model’s responses. Your customers’ messages go to the model and back.
Works with what you use.
OpenAI TypeScript
import OpenAI from "openai"; const client = new OpenAI({ baseURL: "https://api.voidstone.net/v1", apiKey: process.env.VOIDSTONE_API_KEY,}); const stream = await client.chat.completions.create({ model: "glm-5.3", messages: [{ role: "user", content: "Refactor this function." }], stream: true,});for await (const chunk of stream) { process.stdout.write(chunk.choices[0]?.delta?.content ?? "");}